Buffalo Wild Wings

Reviews about Buffalo Wild Wings

• 1 / 5

  By Kim
  This restaurant was the worse experience I have ever had with service and management! So my brother asked my family and I to come join them at Buffalo Wild Wings in PC. While he had been waiting 45 minutes to an hour for food he ordered we were waiting to be greated and seated (8 people). While waiting for assistance I asked for a manager, he approached us in a arrogance disrespectful demeanor and said I'm the manager... I said to him my brother has been waiting over 45 minutes for his food can you comp his meal or refund him? He asked for the receipt and said it hasn't been an hour so no I will not comp his food. I said he placed an order at 9:12 and it is now 9:50 but that's fine just give him his money back with service like this we refuse to eat at a place like this, he said I refuse to comp you because you didn't ask you told me now goodnight and get out whiling throwing my brothers money for him to pick up off the floor!!! I asked for his name repeatedly and a number for the general manager which he refused over and over... Which then turned into a screaming match and me cursing getting out of character.
  April 27, 2017
• 1 / 5

  By Nan Hines
  Our family of six went here tonight. We had a really bad experience. It started out with a wrong drink being brought. One of our party ordered a cod sandwich that came burned. When we asked for it to be taken back, the wait for a new one was at least 15 minutes. The rest of our party had finished eating. Someone had asked for ranch dipping sauce and sat waiting for that at least 15 minutes, so his meal was cold by the time it came. One of us went to talk to the manager and she argued that there was nothing she could do about our bad experience. She finally came out and did compensate for our displeasure after being told that we would write a bad review. What should have been a 45 minute meal ending up taking 1.5 hours. Will never go back there nor recommend this Wild Wings to anyone. :(
  August 16, 2016